Welcome to the Support Portal

Our Support Operation runs from 9am to 9pm every day, with the exception of Christmas Day.

The various methods of contacting us are detailed below.

Online Support

To contact the Support Team for new issues, please email us at uk-support@seatgeek.com. Community Users can log a case at https://support.enterprise.seatgeek.com.

You can of course still contact us by telephone on the usual numbers below.

Telephone

We operate an office based Support during regular office hours and an emergency support operation outside of these hours. The hours of service for each operation are:

 
Office based
9am to 6pm
Emergency
6pm to 9pm
Monday - Friday
+44 (0) 191 814 1072
+44 (0) 191 814 1072
Saturday & Sunday
+44 (0) 191 814 1072
+44 (0) 191 814 1072
Public Holidays
+44 (0) 191 814 1072
+44 (0) 191 814 1072